Strategic Technology Partners
Navigating Industry Challenges
We help companies in asset-intensive industries leverage technology to improve profits, reduce costs, and gain efficiencies.
Whether you’re tackling technical debt, modernizing aging systems, or looking for ways to improve profitability and cut costs, rSTAR leads the way with deep industry experience, specialized practice areas, and white-glove service.
rSTAR Can Help You:
- Address aging and legacy systems, reduce technical debt, modernize infrastructure, and prepare for an AI future
- Select and initiative AI and Agentic AI programs and pilots for maximum business value
- Deliver exceptional customer experience across all channels
- Enhance, optimize, and automate sales, forecasting, supply chains, and delivery
Focus Industries
Whether modernizing field and asset service operations, integrating ERP and CRM systems, or launching AI-driven customer engagement platforms, rSTAR consistently delivers measurable results.
Energy/Utility
Manufacturing
Retail & CPG
Oil & Gas
High Tech
Utilities Practice
Accelerate and automate service execution to delight your customer base and stay ahead of the competition.
Manufacturing
Navigate technical debt and connect your front and back offices to modernize customer experience, field service, and operational efficiency.
Retail & CPG
(Get data to and from the office or field instantaneously to accelerate business and provide greater project transparency.
)
Focus Industries
Energy and Utility
Modernize ops, boost reliability, and serve customers with proactive, data-driven experiences.
- Outage comms & self-service flows
- Field service UX with offline support
- AMI/MDM analytics dashboards
- Payment & billing UX with ADA/WCAG
“rSTAR brings enterprise expertise and a forward looking viewpoint driving next level innovation.”
— Tim Murnane, Former IT Director, Exelon, Now VP of IT Operations/Engineering, Constellation
AI Simulator Accelerates Agent Readiness
Replacing outdated training with immersive simulation cut onboarding time and boosted agent confidence.
Manufacturing
Digitize the shop floor, shorten lead times, and surface the right data at the right moment.
- Operator HMIs & alerts that prevent errors
- Dealer portals with guided quoting
- Inventory & demand visibility
- Supplier scorecards & QMS flows
“As a client, I can tell you that if there are ever any issues, rSTAR will work hard to correct the issue and mitigate any risks/concerns.”
— IT Program Manager Fortune 500 Manufacturer
Fortune 500 saves $1.2M annually in field service
Fragmented apps and manual data entry led to high costs and repeat visits.
Retail & CPG
Increase AOV and LTV with experimentation, personalization, and bulletproof checkout UX.
- On-site search & PDP CRO
- Loyalty & subscriptions UX
- Omnichannel click/collect flows
- Experimentation program setup
rSTAR used migration Accelerators to reverse-engineer the retailer’s ETL system and mapped more than 4,600 tables, 1,800 views, 900 scripts, and 250 XML files.
Rebuilt retail data with BigQuery
A quick system migration was needed due to vendor support ending, with massive data to manage.
Oil & Gas
Safer ops and better decisions with field-ready apps and time-to-insight dashboards.
- Asset integrity & inspections UX
- Permit to work digitization
- Production surveillance dashboards
- Offline sync & role-based access
Predictive analytics can reduce downtime by 30–50%. Our design-led approach gives field engineers intuitive dashboards that highlight issues early and simplify compliance in real-world environments.
Digitizing the Field for Safer, Smarter Operations
Empowering engineers with intuitive tools that cut inspection times and reduce unplanned downtime.
High Tech
Ship faster with Human-AI design, usage analytics, and pricing/onboarding that converts.
- PLG onboarding & trials
- AI-assisted workflows & copilots
- Usage-based pricing UX
- In-product growth experiments
We turn complex product ecosystems into effortless user experiences. From AI copilots to adaptive onboarding, our design systems help teams release faster, scale easier, and convert more trials into paying users.
AI-Driven Product Growth at Scale
Designing smarter onboarding and pricing experiences with human–AI workflows that boost trial conversions.
Navigating Industry Challenges
Client Success
Trusted by Industry Leaders
“I was impressed with the depth of knowledge in the digital platforms specifically in the Utility space and ‘voice of reason’ they brought to the table.”
“rSTAR has helped us save costs and significantly improve productivity… taking infrastructure automation and management down to minutes instead of days or weeks.”
Tim MurnaneDriving Impact for Global Leaders
Proven Success with Industry Leaders
Transforming SDLC with the AI Flywheel Effect
The new AI solution resulted in 100% daily Copilot usage and a 40% time savings, with 89% of developers rating productivity gains as moderate to excellent.
89%
100%
AI Email Assistant Slashes Response Time by 50%
The new AI solution automated email responses, cutting handling time by 50% and enabling agents to resolve a high volume of inquiries
50%
2100
Product Search and Sizing Solution Improves Sales Team Response Time 60%
The new sizing tool improved sales response times by up to 60%, reduced manual effort by 80%, and increased product matching accuracy by 60%.
80%
100%
AI Starts Here: Reengineering Retail’s Data Core with Google BigQuery
By reverse-engineering legacy systems with accelerators, we modernized ETL processes and automated testing, completing the complex migration 50% faster.
100%
90%
Oracle Integrations Improve AI Call Center Efficiency for Energy Industry
rSTAR developed a solution is a centralized AI-powered knowledge base that gives CSRs dynamic, contextual answers and guides them through complex processes.
25%
50%
Unlocking the Power of Salesforce Manufacturing Cloud for Smarter Forecasting and Sales
The implementation of Salesforce Manufacturing Cloud resulted in a $71 million cost reduction over five years, 30–60% improvement in automation and forecast accuracy, and 100% paper-to-digital migration for sales and contracts.
$71 M
30-60%
Key Insights
AI Chatbots for Utilities: Transforming the Future of Customer Service
Build a Seamless AI Omnichannel Customer Experience for Retail and CPG
Eliminate Data Silos, Optimize Workflows, Achieve Operational Excellence with CRM-ERP Integration
Ready to Transform Your Business?
We don’t just implement technology, we engineer success.
Get in Touch
info@rstartec.com
Send us an email anytime
Phone
+1 320.305.8631
Just give us a call to set up an appointment now
Office
United States
770 Pasquinelli Drive
Suite 424
Westmont, IL 60559
India
CM2/1801 Plot No. GH-01/A, Sector-74 Noida,
Gautam Buddha Nagar, Uttar Pradesh, 201301
Send us a Message
ENTERPRISE TECHNOLOGY TRANSFORMATION
Your Systems Are Aging, Teams Are Stretched,
And Customers Expect More.
rSTAR Can Help.
rSTAR transforms asset-intensive industries with AI-powered solutions, modern architecture, and measurable results
1000+
200+
15+
Partner Technologies
ENTERPRISE TECHNOLOGY TRANSFORMATION
Your Systems Are Aging, Teams Are Stretched,
And Customers Expect More.
rSTAR Can Help.
rSTAR transforms asset-intensive industries with AI-powered solutions, modern architecture, and measurable results
1000+
200+
15+
Partner Technologies
“When I work with rSTAR, I get the sense of their technology understanding and understanding the customer.”
Matt Gleeson VP Energy Transition/Water Conservation, Oracle